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Projects

Executive dashboards and reporting with an AI chatbot for data exploration

A centralised dashboard and reporting system for management, combined with an AI chatbot that lets users ask questions in natural language to explore data on demand.

Challenge

Management needed timely business figures from many systems, but every new report request had to wait for the data team to compile it by hand.

Solution

Fetek built a central data store, automated pipelines and executive dashboards for each management level, and integrated an AI chatbot that understands questions in Vietnamese, queries data within the user’s permissions and answers with tables or charts.

Value delivered

  • Centralised, automatically updated management figures
  • Natural-language questions answered from the data
  • Less reliance on manually compiled reports
  • Enterprise

    Customer Relationship Management (CRM)

    A CRM system that manages the full customer life cycle — from leads and sales opportunities to after-sales care.

    • Web
    • Mobile
    • Backend & API
    • Integration
  • Enterprise

    Customer 360 — a complete customer view

    A platform that unifies customer data from many systems into a 360-degree profile for sales, service and marketing.

    • Data Engineering
    • Data Lake & Lakehouse
    • Backend & API
    • Reporting

Let’s start with your challenge

With an experienced team behind us, Fetek is ready to be your trusted technology partner for growth. Tell us about your goals and the challenges you face today.

Contact Us